FAQ

  • Can i visit Stylex Party?

    You can come visit Stylex Party and see our huge range of fancy dress products and accesories, the great thing about visiting us is that you can even try on your outfits to get the perfect size you are looking for! Visit our Harlow Store in Essex which is open Monday to Saturday 9.00am to 18.00pm or Bank hoildays and Sundays 10.00am to 16:00pm.

  • How do I know if my item has been sent?

    Customers will automatically receive an e-mail confirming dispatch.

  • How safe is it to pay online?

    Card payment on our site is 100% secure. Our online payments are taken through Sage Pay. All your information is encrypted and cannot be accessed by anyone.

  • I am in charge of organizing a charity event, can you help?

    We have many corporate options available . We can take the strain from you. A fancy dress theme is a great way to celebrate as it encourages people to talk to one another, even if it is only to laugh. We even offer discount if you have to order bigger quanities.

  • I have seen a costume that I think my child will need for his school dress up day, what size will I need?

    If you take your child's rough measurements (chest and waist) we will measure the costume for you and find the best size for your child.

  • I need my costume tomorrow, help?

    All our costumes are instock and ready to post. To guarantee your item the next working day please pay before 1pm and opt for next day delivery.

  • Is your store open bank hoildays?

    Yes, bank hoildays timing is 10.00am to 16:00pm.

  • Ive ordered a product but the packaging is different?

    We hold stock from various suppliers. The actual item will be the same but the packaging may differ due to upgrading the apperance.

  • What happens if the item I have ordered is out of stock?

    We do carry large stocks. If an item is temporarily out of stock we will inform you (by your preferred contact method) when we are due to get more stock in. We can also offer you alternatives. If you do not wish to wait or have the alternative, we will refund you in full.

  • When do you dispatch our items once paid?

    All items paid before 4pm will be dispatched the same working day Monday - Friday.

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